Call Center Staffing
Whether you run a 10 person contact center or a high volume call center with 1,000+ csr’s, Murray Resources can provide the resources you need to ensure your call center is able to deliver a consistently exceptional experience to your customers. Call us today to discuss how we can help: 713.935.0009
Services We Offer
As Houston’s leading call center staffing agency, Murray Resources offers direct hire, temporary, contract, and project staffing for a broad range of customer service positions and industries. We place customer service professionals throughout the U.S., matching top talent with dynamic companies.Get Started
Murray Resources’ thorough recruiting process includes a comprehensive face to face interview and assessment, allowing us validate the skills and competencies of the candidates we place, as well as their unique goals and motivations. We understand that your company is unique, so we create a customized assessment, interview and selection process to match the needs of each engagement.Our Process
The Murray Difference
What matters most to Murray Resources is what matters most to our clients: bottom line results. We’re proud to have earned the consistent business of some of the leading companies in the country, from Fortune 1000 corporations, to dynamic small and medium-sized businesses. Some of our results:
- 95% client satisfaction rate.
- Our clients have worked with us for over 11 years, on average.
- Client referrals are Murray Resources’ largest source of new business (43%).
- A+ rating from the Better Business Bureau
Who We Staff
From inbound service representatives to call center managers, Murray Resources fills key call center roles across a broad range of industries. Our clients include leading retailers, wholesalers, manufacturers, and call center companies.
Below are some of the Customer Service positions we fill:
- Account representatives
- Bilingual customer service
- Call center and contact center supervisors
- Call center and contact center team leads
- Call center manager
- Client service representative
- Customer service manager
- Customer service representatives
- Inbound call center agents
- Inbound customer service representative
- Order processor agents
- Shift supervisors
- Technical support representative